VIAVI Solutions, Inc. Adds 24x7 service restoration support
The VIAVI XPT-HOSTED-24X7-SUS is a support service option for the XPERTrak platform, providing 24x7 service restoration support. This subscription ensures that customers receive around-the-clock assistance for critical service restoration issues related to their hosted XPERTrak deployments. The service is designed to minimize downtime and maximize operational continuity by offering direct access to VIAVI technical experts at any time of day. This support option is intended for organizations that require immediate response and resolution for service-impacting incidents, ensuring that their network monitoring and management capabilities remain uninterrupted. The XPT-HOSTED-24X7-SUS is an official VIAVI Solutions support product and is available as an add-on to existing XPERTrak hosted service agreements.